Delivery Services
Shipping Information
Everything you need to know about our delivery process, shipping zones, and assembly services for your furniture orders.
Our Shipping Process
Order Processing
Once your order is confirmed, it typically takes 1-2 business days to process before shipping. You will receive an email confirmation when your order has been processed and is ready for shipping.
Delivery Time
Delivery times vary based on your location and product availability. Standard delivery typically takes 3-10 business days depending on your shipping zone. Express delivery options may be available at checkout for select products and locations.
Order Tracking
You'll receive a tracking number via email once your order ships, allowing you to monitor its progress. You can also track your order by logging into your account and visiting the "My Orders" section.
Shipping Zones & Rates
Zone 1 - Metro Cities
Areas Covered
Delhi NCR, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad
Delivery Time
3-5 business days
Free Shipping
Orders above ₹10,000
Standard Shipping
₹499
Zone 2 - Tier 1 Cities
Areas Covered
Jaipur, Lucknow, Kanpur, Nagpur, Indore, Thane, Bhopal, Visakhapatnam, Surat, Vadodara
Delivery Time
5-7 business days
Free Shipping
Orders above ₹15,000
Standard Shipping
₹699
Zone 3 - Tier 2 Cities & Others
Areas Covered
All other serviceable pin codes across India
Delivery Time
7-10 business days
Free Shipping
Orders above ₹20,000
Standard Shipping
₹999
* Delivery times are estimates and may vary based on product availability and external factors.
Special Items & Custom Orders
Custom & Made-to-Order Furniture
Custom and made-to-order furniture items typically require 2-4 weeks for manufacturing before shipping. The exact timeline will be communicated to you at the time of purchase.
These items may have different shipping rates and delivery timeframes than our standard products. Our customer service team will provide you with specific details for your custom order.
Oversized & Bulky Items
Large furniture pieces like sofas, beds, dining tables, and wardrobes may require special handling and delivery arrangements. These items are delivered by our specialized furniture delivery team.
Our team will contact you to schedule a delivery appointment for these items. Please ensure there is adequate access to your home for large furniture delivery.
Assembly Services
We provide professional assembly services for all our furniture. Our trained technicians will assemble your furniture at your home at a time convenient for you.
Complimentary Assembly
For orders above ₹20,000
Standard Assembly Fee
Starting from ₹499, depending on the complexity of the furniture
Scheduling
Our assembly team will contact you to schedule an appointment after your furniture is delivered
Please note that some small items like side tables, stools, and simple shelves may come fully assembled or require minimal assembly that you can easily do yourself.
Additional Shipping Policies
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and visiting the "My Orders" section.
Delivery Appointments
For large furniture items, our delivery team will contact you to schedule a delivery appointment. Please ensure someone is available at the delivery address during the scheduled time to receive and inspect the items.
Shipping Restrictions
We currently ship to most locations across India. However, there may be some remote areas where our delivery services are limited. You can check if we deliver to your area by entering your pincode during checkout.
International Shipping
We currently do not offer international shipping. Our services are limited to deliveries within India only.
Have questions about shipping?
Our customer support team is here to help with any shipping-related inquiries. Feel free to reach out to us for assistance.